Customer support, smart and simple.
Powerful self-hosted, on-premise help desk software – easy, fast and intuitive.
Shared Team Inbox
All support requests are directed to a shared inbox for the whole team. Updates and actions from other operators are shown in real-time, enabling greater collaboration and teamwork.
Reduce your support requests workload by offering content-rich articles in a self-service area that answer your customers’ most frequently asked questions and problems.
Automation + Tools
Take advantage of a number of useful tools to improve and automate parts of your workflow, so that you spend less time carrying out repetitive tasks and more on offering great support.